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Online Money Transfer with HDFC Quick Remit
If you have been looking for a quick remittance service that can be availed online, then look no further as HDFC has one such facility called Quickremit which is known to be one of the few services available that are quickest. The bank launched this facility in association with the very famous Remit2India which is known for its online money transfer. Quick Remit offers great exchange rate and also provides a secure and safer fund transfer and very less fee. At present, the users from UK, USA, Singapore and Europe can make use of this funds transfer service.
The working of HDFC Quick Remit is quite simple, yet it is better to have a good knowledge of the process before you even begin.
The power of this facility lies with Remit2India, which in turn is from a legendary group TimesOfMoney. This group is a well known in India and offers various funds transfer facilities to numerous financial institutions.
Moreover, numerous reputed financial institutions globally have associated with Remit2India. Hence, the moment you start the funds transfer using Quick remit to India, the facility will make use of networked banking partners for transfer completion. The platform used is very secure and if there is no direct linking between source and destination of funds transfer, then the facility links a network through various banks to reach the destination.
The remittance is further done in two modes. One way is to transfer funds to any bank. Another one permits you to perform remittance via draft or cheques. When the remittance is done to an HDFC bank itself, the process takes minimum time and has very less fee. Even if you are a new user of this service, you can make use of it very easily and without hassle. Furthermore, the exchange rate given is very good too.
Tags: cons, exchange rate
HDFC quickremit has the most disgusting system, pathetic design and worst customer support including their managers . i made a transfer of 5000USD and the transfer got rejected by receiver’s bank. assuming they will credit it back to my US account, i booked another transaction and it was thru.
1. automated email that i got when the transfer got rejected was incomplete AND incorrect
2. their customer service team is not trained on how the system works incase i needed the debit to be reversed.
3. website didnt have that info too. website looks like a 3rd semester project.
4. after constantly calling and mailing the customer service, after a month, i got to know that the debit can be reversed. that too after talking to the manager
5. by then the exchange rate had changed.my loss was $400.when i asked them why i should take the loss if the customer support is not trained well, Their manager Leena Kudav told me that it is a system limitation. they cannot use the old exchange rate and hence i was asked to take the loss.
6. I spoke to Siddesh(who i guess is Leena’s manager). when i asked about their pathetically bad training to the customer support folks, he said reversal of debit needs additional approval and hence they insist on retrying the failed transfer. this was insisted on me by telling me repeatedly for a month (until i talked to the manager)that they cannot put the money back into my US account. may be this is the reason for the pathetic training quality. whoever came up with this idea should get a life.
My loss was huge as they didnt have info on the website. also, customer service associates didnt know how to reverse the debit. had they known , my loss would be <$100. but i had to take additional $300+ loss for the poor training they gave to their associates and a crapy backend. they are unfair.they are unfit to do this kind of sensitive business which involves money. i would never recommend them to anyone.
Thanks Redwood for sharing your experience.
I asked several times(Since 1 week) to unlock my QuickRemit account and till no responce!!! I made two transaction before and was delivered to my account in time. But I am not happy with customer support as even they have not mentioned the customer support number in website….!!!!!!